• Our Location

    6414 Harford Rd
    Baltimore, MD 21214

  • Call us now

    410-254-3413

  • Monday 7:30AM - 5:00PM
  • Tuesday 7:30AM - 5:00PM
  • Wednesday 7:30AM - 5:00PM
  • Thursday 7:30AM - 5:00PM
  • Friday 7:30AM - 5:00PM
  • Saturday Closed
  • Sunday Closed

Service Writer

Framerite Auto Repair has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Baltimore, MD.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Framerite Auto Repair customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

Testimonials

Call Us for Service: 410-254-3413